10 Emerging Roles vs. 10 Occupations at Risk: The Future of the Business Industry
- Booms Ho
- Jul 10, 2023
- 8 min read
Updated: Aug 26, 2023
In an era driven by artificial intelligence (AI) technology, the business industry is undergoing a significant transformation.

As automation and digitization reshape traditional roles, professionals must adapt to the changing landscape of skill demands.
In this article, we explore the future outlook for the business industry, the risks of job displacement, and the potential opportunities that lie ahead.
Additionally, we provide insights into the top 10 current occupations at risk of job displacement and the top 10 emerging roles that will be highly demanded in the future.
Note: The content below is for informational purposes only and should not be considered professional career or legal advice.
Table of Contents:
The Shift in Skill Demands
As AI technology becomes integral to business operations, the demand for AI-related skills, data analysis, machine learning, and automation expertise is on the rise.
Professionals with proficiency in these areas will have a competitive edge in the job market.
Employers seek individuals who can leverage AI tools and technologies to drive innovation, streamline processes, and improve business outcomes.
As digital transformation sweeps across industries, skills in data-driven decision-making, programming, algorithmic thinking, and AI ethics will be highly sought after.
Skills Obsolescence and Adaptation

The reality of skills obsolescence necessitates a proactive approach to skill development.
Professionals must embrace lifelong learning, upskilling, and reskilling to remain relevant in the evolving business environment.
The rapid pace of technological advancements means that what is considered cutting-edge today may become outdated tomorrow.
Continuous learning and adaptability are essential for professionals to stay ahead of the curve and maintain their marketability.
Embracing new technologies, participating in industry events, attending workshops, and enrolling in online courses are effective strategies to stay updated and acquire relevant skills.
Job Displacement Risks
The rapid advancement of AI technology poses a risk of job displacement for certain occupations.
Roles that involve repetitive tasks or data processing are particularly vulnerable.
Automation and AI-driven solutions can perform these tasks more efficiently, leading to reduced demand for human involvement.
However, it is important to note that while some jobs may be replaced, new roles will emerge to support the growing AI ecosystem.
Rather than fearing job displacement, professionals should focus on identifying opportunities to leverage their unique human skills that complement AI capabilities.
Related blog post: The Reality of Rapid AI Advancement: Ride the Wave or Get Left Behind
Opportunities in New Job Creation

While job displacement is a concern, AI technology also creates new opportunities.
Roles in AI implementation, data science, robotics, ethical AI governance, and digital transformation are expected to witness significant growth.
Professionals can explore these emerging fields to position themselves for future success.
Data scientists and AI specialists, for example, are crucial in extracting valuable insights from vast datasets and building AI models.
Ethical AI professionals play a vital role in ensuring responsible AI usage.
By embracing these new roles, professionals can forge rewarding careers at the forefront of technological advancements.
Highly Demanded Future Skills
To thrive in the future business landscape, individuals should focus on developing skills that are in high demand.
These include AI programming, cybersecurity, digital marketing, strategic thinking, adaptability, emotional intelligence, and cross-cultural competence.
AI programming skills are essential for designing, developing, and maintaining AI systems.
Cybersecurity expertise is crucial to protect sensitive data and ensure the integrity of AI-driven solutions.
Digital marketing skills enable professionals to leverage digital channels and AI-powered tools for effective customer engagement.
Strategic thinking, adaptability, emotional intelligence, and cross-cultural competence are essential for navigating the complex business environment and collaborating effectively in diverse teams.
Who Should Be Concerned

Professionals in occupations that are susceptible to automation and AI-driven disruption should be proactive in assessing their career trajectories.
This includes administrative assistants, data entry clerks, bookkeepers, telemarketers, assembly line workers, and routine customer service representatives.
While these roles may face potential job displacement, individuals can take proactive measures to adapt and transition to roles that require uniquely human skills such as critical thinking, problem-solving, creativity, and complex decision-making.
Occupations at Risk of Displacement
The following 10 occupations face a higher risk of job displacement due to the advancement of AI technology:
1. Data Entry Clerks
With the increasing automation of data processing and the use of AI-powered algorithms, the need for manual data entry has diminished.
AI-driven systems can extract and process data more efficiently, reducing the demand for data entry clerks.
2. Travel Agents
The rise of online travel booking platforms and AI-driven recommendation systems have reduced the reliance on traditional travel agents for trip planning and bookings.
AI algorithms can analyze preferences, suggest personalized itineraries, and provide real-time information, reducing the need for intermediary travel agents.
3. Bank Tellers

The automation of banking processes, including self-service kiosks and AI-powered chatbots, has diminished the need for in-person bank tellers.
Customers can now perform routine transactions and seek assistance through digital channels, reducing the demand for traditional teller services.
4. Cashiers
The implementation of self-checkout systems and cashier-less stores, enabled by AI and computer vision technology, is reducing the need for human cashiers in retail environments.
Automated scanning and payment systems streamline the checkout process, reducing the need for human intervention.
5. Telemarketers
AI-powered chatbots and voice assistants are becoming more sophisticated in handling customer inquiries and marketing campaigns.
As AI technology improves, telemarketing functions can be automated, reducing the need for human telemarketers.
6. Receptionists
AI-powered virtual receptionists, equipped with natural language processing capabilities, can efficiently handle incoming calls, schedule appointments, and provide basic information.
This reduces the demand for human receptionists to perform routine administrative tasks.
7. Assembly Line Workers

Automation and robotics have significantly impacted assembly line operations.
AI-driven machines can perform repetitive tasks with precision and speed, reducing the need for human assembly line workers in certain industries.
8. Routine Customer Service Representatives
AI-powered chatbots and virtual assistants can handle routine customer inquiries, provide information, and troubleshoot common issues.
This reduces the demand for human customer service representatives to address basic queries.
9. Bookkeepers
The automation of bookkeeping processes through AI-powered accounting software and machine learning algorithms has reduced the need for manual bookkeeping tasks.
AI systems can process financial data, generate reports, and perform basic analysis, reducing the demand for human bookkeepers.
10. Administrative Assistants
AI-driven virtual assistants and workflow automation tools can handle administrative tasks such as scheduling, document management, and basic correspondence.
This reduces the need for human administrative assistants to perform routine administrative functions.
Overview
These roles often involve repetitive tasks that can be automated through AI-driven systems.
Professionals in these occupations should proactively assess the potential impact on their careers and consider transitioning to roles that leverage their unique human skills.
Navigating the Shift

To navigate the shift in skill demands, individuals should embrace continuous learning and professional development.
Online courses, industry certifications, networking, and staying updated on industry trends are essential strategies to stay ahead in the evolving business landscape.
Additionally, seeking mentorship, attending conferences, joining professional associations, and participating in industry-related projects can provide valuable opportunities for skill enhancement and career advancement.
Building a strong professional network and staying abreast of industry developments will help individuals remain competitive and seize emerging opportunities.
New Occupations and Emerging Roles
As certain occupations face the risk of displacement, new roles will emerge to support the integration and development of AI technology.
The following are some emerging roles that will be highly demanded in the future:
1. AI Trainers
As AI becomes more prevalent, AI trainers play a crucial role in training and fine-tuning AI models.
They ensure that AI algorithms are accurate, fair, and ethically sound.
They work with data scientists and machine learning experts to improve AI models' performance and address biases or potential ethical concerns.
AI trainers need a strong understanding of AI principles, data analysis, and ethical considerations.
2. Automation Specialists
Automation specialists are experts in implementing and optimizing automation solutions in businesses.
They identify processes and workflows that can be automated, select appropriate tools and technologies, and design efficient automation strategies.
Their role is to streamline operations, improve productivity, and reduce human intervention by leveraging AI technology and robotic process automation.
3. Data Privacy Officers

With the increasing importance of data protection and privacy regulations, data privacy officers play a critical role in organizations.
They ensure compliance with data protection laws, develop and implement privacy policies, and establish protocols to safeguard sensitive information.
Their expertise is vital in maintaining customer trust, mitigating data breaches, and managing privacy-related risks.
Related blog post: 8 Occupations Empowered by AI: Essential Productivity Tools You Can Use Too
4. Sustainability Consultants
Sustainability consultants focus on integrating sustainable practices within organizations and leveraging AI technology to drive environmental responsibility.
They help businesses adopt eco-friendly practices, reduce waste, optimize resource usage, and develop sustainable strategies.
They explore the intersection of AI and sustainability to identify opportunities for organizations to operate in a more environmentally conscious manner.
5. Digital Transformation Managers
Digital transformation managers guide organizations through the process of adopting and integrating digital technologies, including AI.
They assess business needs, identify areas for digital transformation, and lead initiatives to enhance operational efficiency and competitiveness.
Their expertise lies in understanding the potential of AI and other digital technologies to drive organizational growth and innovation.
6. UX Designers
UX (User Experience) designers specialize in creating user-centric experiences for AI-powered applications and interfaces.
They ensure that AI systems are intuitive and user-friendly, and provide seamless interaction between humans and machines.
They focus on usability, information architecture, and visual design to optimize the user experience with AI-driven solutions.
7. Virtual Reality Architects

Virtual reality architects are skilled professionals who design virtual reality (VR) experiences and environments.
They create immersive VR simulations for training purposes, develop virtual environments for entertainment and gaming, and design customer experiences that leverage VR technology.
Their expertise lies in creating realistic and engaging VR environments to enhance user experiences and drive innovation in various industries.
8. Robotics Engineers
Robotics engineers design, develop and maintain robotic systems that enhance efficiency, productivity, and automation in industries.
They create robots for manufacturing, healthcare, logistics, and other sectors.
Their role involves designing robot components, programming robotic systems, and ensuring their seamless integration into existing workflows.
Robotics engineers are at the forefront of driving automation and revolutionizing industries with AI-driven robotics.
9. Blockchain Strategists
Blockchain strategists are professionals who possess in-depth knowledge of blockchain technology and its applications.
They guide organizations in leveraging blockchain for secure transactions, transparency, and decentralized solutions.
They identify opportunities for implementing blockchain in various sectors, develop blockchain strategies, and oversee blockchain implementation projects to drive innovation and efficiency.
10. Algorithm Developers
Algorithm developers are experts in developing and optimizing algorithms for AI systems.
They work closely with data scientists and AI researchers to design algorithms that ensure accuracy, efficiency, and effectiveness.
They continuously refine and improve algorithms to enhance AI models' performance, making them more capable of handling complex tasks and producing reliable results.
Overview
These emerging roles highlight the evolving landscape of the business industry, where professionals with expertise in AI and related technologies play a crucial role in driving innovation, efficiency, and sustainable growth.
Note: The descriptions above provide a general overview of each role and should not be considered exhaustive. The specific responsibilities and requirements may vary depending on the industry, organization, and technological advancements.
Final Thoughts
The future of the business industry is intricately tied to the advancement of AI technology.
While the shift in skill demands presents challenges, it also opens up new opportunities for professionals willing to adapt and embrace change.
By continuously updating their skill sets, leveraging their unique human capabilities, and staying informed about industry trends, individuals can position themselves for success in the evolving business landscape.
While certain occupations face the risk of job displacement, it is essential to recognize the potential for the creation of new roles that require human ingenuity and expertise.
The key lies in proactive skill development, lifelong learning, and a willingness to embrace emerging technologies.
By navigating the shift with an adaptable mindset, professionals can forge fulfilling careers and contribute to the ever-evolving world of business.
Note: The content above is for informational purposes only and should not be considered professional career or legal advice.
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